About the Plumbing Division Plumbing work is defined by the NYC Building Code as “the
installation, maintenance, repair, modification, extension or alteration of any
waste, domestic water, gas or fire standpipes in any building or piping
system.”
The Department of Buildings Plumbing Division has offices in
all five boroughs. The Plumbing Division is charged with enforcing the City's
plumbing code to make sure that drinking water is kept safe from contamination
and that gas lines and appliances are installed and maintained in a
safe manner.
Application and Permit Information Simple repairs or direct
replacement of existing faucets or fixtures such as toilets and sinks are
considered cosmetic work and do not require a permit. Direct replacement
involves work that does not alter or change the fixture's hot and cold water
shutoff valves or fixture trap.
Work involving the alteration, rearrangement, relocation or permanent removal
of any piping must be supervised by a licensed master plumber or fire
suppression piping contractor. The licensed master plumber or fire suppression
piping contractor must obtain permits from the Department and arrange for
necessary tests and inspections of completed work by a Department inspector.
To find a licensed master plumber or fire suppression piping contractor, you
may contact these trade organizations:
You may contact the Licensing Unit to verify that someone is
a licensed master plumber or fire suppression piping contractor. You can also
search for licensees using the Buildings
Information System (BISWeb). To learn more about how to use this search
function, click here.
To report unprofessional conduct by a licensed master plumber or a fire
suppression piping contractor, contact the Buildings Special Investigations
Unit (BSIU).
To report an unlicensed plumber or fire suppression piping contractor,
contact the Office of Internal Audits
and Discipline (IAD).
Non-emergency complaints can be made by dialing 311.
PIPES Update The Plumbing Inspection Portable Entry System (PIPES)
was implemented on February 2, 2004 to integrate portable information
technologies into the Plumbing Division's appointment scheduling, notification,
routing, and inspection processes. PIPES provides automated support for
scheduling, geographic routing, field inspections, results tracking, and job
sign-off. After the implementation of PIPES:
Inspectors are using handheld devices to record inspection results and
upload results daily, which are automatically directed to BISWeb.
Inspection notifications are processed the same day, if submitted before
2:30 pm and acceptance/rejections are transmitted to the permit holder.